Chatbot AI vs Human Staff: Cost and Performance Comparison
Bac Bui
July 31, 2025
Table of Contents 1. Introduction 2. Cost Overview 3. Performance Comparison 4. 24/7 Availability and Instant Response 5. Personalization and User Experience 6. Data Security and Risks 7. Long-Term Business Benefits 8. When to Use Chatbots vs. Human Staff 9. Conclusion 1. Introduction In the …