How to Handle Sensitive Situations in AI Chatbots
Bac Bui
August 1, 2025
AI chatbots are not just communication tools — they represent your business to users. Therefore, programming them to handle sensitive situations with care and responsibility is crucial for any real-world application. Table of Contents What is a sensitive situation? Risks of mishandling by chatbots Techniques …
Evaluating the Accuracy of Vietnamese AI Chatbots
July 30, 2025
AI Chatbot Development has become a crucial trend in the digital transformation journey of Vietnamese businesses. However, one of the key success factors is the ability to evaluate chatbot accuracy—especially in Vietnamese, a linguistically complex language for NLP systems. Table of Contents 1. Why Evaluate …